Disclaimer :- the views expressed here are my own. And its difficult to type with iPod touch's on screen keyboard. So please ignore my grammatical and spelling gaffe.
Season of recalls starting from toyota, honda, maruti and the latest to join the, bandwagon hyundai recalling sonata. ( link :- http://m.timesofindia.com/PDATOI/articleshow/5612218.cms )
Looks like car manufactureres were taking the buyers for a ride by comprimising on quality. In a market cluttered with so many products, quality is one aspect which maintains the products differentiating factor. And being working in this domain, i know how much is the cost of quality for any car manufacturer. And they bear it to make sure that they maintain the edge against their competitor.
Toyota incident opened a can of worms. Was it really needed for toyota to go ahead and take the attack (attack because the auto industry was already mired in controversy over the so called BIG FALL - GM, Ford, Chevy) full face on? They could have very well buried the matter and nobody would have suspected them given the brand of toyota. It was this brand name which( in my opinion) forced them to take this step. One more example of exemplary corporate governance. But i will praise toyota for the way they handled this whole incident although they are unnecesarily being made the scape goat by the "hidden" lobbying being done by american car manufacturers.
I will swear by toyota's quality. After all they have given the world some astounding quality principles which is applicable to any industry. IT does implement LEAN taken from toyota's stable.
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